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Analytics

The Contextual Recommender is a multi-dimensional model that provides dynamic real time responsive targeted & relevant choices and recommendations by utilising Implicit and Explicit signals from both Structured and Unstructured interactions and content. With the use of AI and Cognitive Algorithms, it takes into account for each financial institution, the unique multiplicity and complexity of considerations to differentiate themselves based on User Behaviour, Collective Knowledge, Consumption Behaviour, Interests, Trends, Personas & Contexts to provide Hyper-personalized outcomes and engagements.

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Customer's behaviours and actions are tracked to fine tune the recommended model 

Other similar product and offerings are recommended based on the customer's interests

User Interests

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Similar Users by Preference

Past Visits

Saved Items

Point of Interest Model

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